Customer Service
HAWC offers exceptional customer care and many added services at no additional cost. We take all the personal service of a small brokerage house and combine them with all of the professional services that larger firms offer.
We can help you with a new hire enrollment all the way to serious human resources issues, such as dealing with discrimination. Instead of having the overhead of Accountants, Administrators, Human Resource Consultants and Attorneys on staff, we can help, since we have relationships with the best professionals in the industry.
Most serious issues can be solved with a phone call or two, and with an hour or two of work -- and in many cases, we can provide these services at no charge to you. If the issue is going to be 100 hours of work, you get our low, pre-negotiated rate, if you want to continue working with our professionals.
Since our block of business is at the top scale for most major carriers, if there are any added services to handle issues quicker, we most likely have those advantages.
Health PlanServices (case # and password can be found on the employer group's billing statement) (for log-in purposes)
